SIP Trunk Call Packages

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Utilize the Internet for more affordable call rates

Go global in minutes with a SIP Trunking service that operates at internet scale – whether you’re already operating at massive scale and looking for a provider that can match that, or whether you’re looking for a service that can help you grow quickly. The features you expect from a traditional SIP Trunk are just the start.

While there are many advantages to the VoIP SIP trunk approach, the primary drivers are cost and flexibility. SIP trunking eliminates the need for Physical Fixed Lines and the associated cost. Unlike Physical Fixed Lines, which contain limited channels, SIP trunks can be purchased in increments as low as one channel, or one concurrent call. This gives businesses the ability to purchase and pay for only what they need and to easily scale as capacity requirements change.

Key Features and Benefits

Tier-1 Redundant Network
We only Tier-1 upstream providers to rout traffic for our customers. This means that our clients get the best quality voice along with a redundant platform that ensures performance and reliability. We employ multiple gateways across the Malaysia to eliminate any single point of failure.

Powerful Control Panel
We offer a powerful easy-to-use control panel to manage all aspects of your account. You can easily move, add and change your services details; review and export real-time call data records.

Bring Your Own Bandwidth
We gives you the flexibility to choose your own broadband Internet connection. Unlike some SIP trunking providers, we do not require that you get data connectivity through us. Choose from cable, DSL, Unifi Broadband or Metro Ethernet, whichever works best for you. Each G.711 IP phone call will consume approximately 85kbps up/down across your network.

Widespread DID Coverage
If your business required Direct Inward Dialing (DID), we offers a large database of telephone numbers across the Malaysia in many rate centers. We also offer International DIDs in more than 40 countries around the world. We can even back-order numbers if they are unavailable in your area.

Real-Time Call Data Records
Call Data Records (CDRs) can be useful in understanding your true communications needs and also give you a view of business activities. All of your CDRs are available in the Control Panel and are shown in near real-time. You can easily view today’s calls or search up to a year in the past. CDRs can also be downloaded as a .CSV file.

Dialer Traffic Welcome
Most SIP trunking providers avoid outbound dialer and telemarketing traffic. We have special arrangements with upstream carriers who welcome type of traffic and can accommodate this need. Simplify identify this in your trunk settings to avoid surcharges for dialer traffic on our regular service.

International Toll Fraud Protection
Our systems watch in real-time for International call fraud and take immediate action to kill unauthorized calls in progress, shut off International calling on your trunk and alert both our customer and our Network Operations Center of suspicious activity. These automated systems protect you even when your premise equipment is compromised. While it is not possible to stop 100% of fraud, our clients have the best protection in the industry.

Fault Tolerant DID Routing
A unique advantage to our systems is the ability to have an inbound DID route to a primary and a secondary IP-PBX. This means if you are running dual PBX’s for redundancy we can first attempt to deliver the inbound call to your primary PBX and if there is a failure, send it to a secondary PBX. We also offer the ability to forward the call to a backup PSTN number in the event of a routing failure. All of this can be seamlessly configured in the Control Panel.

Plans & Packages

*All in Malaysian Ringgit [MYR]

Description ST50 ST100 ST200 ST500
Monthly Commitment Fee RM50 RM100 RM200 RM500
Fixed / Mobile Rate per minute 0.13 0.13 0.12 0.11
Channel 1 2 4 10
DID 1 2 4 10
Additional DID RM5
Contract Period N/A
Registration Fee Waived
Activation Fee Waived
Deposit 2 x Commitment Fee
Credit Limit RM100 RM200 RM400 RM1,000
Charging Block 20 sec/block

For more information about our SIP Trunk, and/or request for customize Plans & Packages, please call sales on +603 6419 0638 and/or email us at info@hitch-on.com